Issue

• You are having difficulties installing your dongle 
• PC does not recognise your dongle
• PC recognises Dongle but software still not registered

Questions to ask...

•  Have you got the correct priviledges to run software/hardware installations?
• Has the dongle been checked by your IT department on another machine?
• Does the dongle "light up" when inserted your your machine?
  

Solutions

 If all of the above questions have the answer "YES" then please download and install the latest drivers for your dongle